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Managed Services Provider (MSP)

Get around-the-clock technology support, and managed services

Home : services

At RockSpiro, we’re here to make sure your current tech solutions run smoothly and  securely. Our MSP services focus on keeping your network applications, infrastructure and security in top shape. 

Whether your systems are hosted by us or another provider, we’re here to give you ongoing support and hands-on management to keep everything working perfectly.

Ask us about our MSP services

How MSP services can help your organisation

Struggling with complex Microsoft license management, understanding new functionalities, or lacking in-house expertise to troubleshoot issues? At RockSpiro, we offer help in managing your Microsoft cloud applications, including Azure, Exchange, and Office, to ensure smooth operation. Our experienced team can ensure compliance and optimize your use of Microsoft tools while reducing your administrative overhead.

Email is still one of the main entry points for attackers, with Business Email Compromise (BEC) and phishing attacks posing a significant risk of data breaches. At Rockspiro, we provide support through the implementation of policies, controls, and security measures, as well as offering employee awareness solutions to help identify, block, and resolve Microsoft 365 threats. Furthermore, we offer monitoring solutions to prevent hacking attempts.

We provide continuous monitoring of your IT systems to swiftly detect and resolve issues. Our event management services guarantee a prompt response and resolution to minimise the impact on your business. With us, you can increase uptime, enhance system reliability, and enable proactive problem resolution to save time and resources.

Get an experienced consultant to support your HR and workforce management technology. Providing help in configuration or streamlining your HR processes so they’re optimised and effective.

Our On-Demand service means we are an extension to your BAU team to manage the workload without incurring the additional headcount. This provides a reliable support system for your HR team, allowing them to focus on strategic initiatives.

Concentrate on your core business activities and less on tech issues. Our expert team have the skills and knowledge to help you adopt digital tools to transform your business operations and customer experiences. Our services include developing digital strategies, solutions and support.
Get us onboard

Our Process

Identify your objectives and what you’d like to achieve from our engagement
Define scope of work and outline what is out of scope
Finalise the Statement of work
Document current state and define success criterias
Deliver Product and Services
Review, monitor and evaluate progress against success criteria

Our Capabilities

When it comes to our expertise, we have extensive experience in  deploying industry-leading methodologies and products that drive success  for the businesses we work with. These include:

Why choose to work with us

At RockSpiro, we’re more than just technical experts that you find in a dark room at the  back of the office.

We’re not out to make a quick buck. We’re your strategic partners who get the DNA of your business. Ultimately, we want to see your business grow and thrive. 

We have a deep understanding of the Australian market and years of experience working with SMEs and government organisations. Applying this knowledge and a high level of commitment, we’ll help you drive efficiency, productivity and growth.

Strong Ethics and Values

We genuinely care about the success of our clients, and our mission is to leave our footprint in the growth of your business

Business Acumen

As a privately owned business, we have a team who have worked with many businesses across multiple industries. We understand business needs and the key drivers for success

Specialist Skills and Experience

We have built up over 16 years of specialised experience helping a range of businesses and government organisations providing solutions to improve efficiencies and increase productivity

Learn more about our expertise

What our Client say about us

“RockSpiro's expertise in enterprise technology and digitisation has streamlined our operations and significantly improved our efficiency. This has allowed us to redirect our focus to our core business objectives, which has been instrumental in our success. From implementing scalable solutions to providing round-the-clock support, RockSpiro has been a game-changer for us. What truly sets the RockSpiro team apart is their unique blend of technical prowess and unwavering commitment to customer service. They don't just understand our unique challenges. They embrace them. This customer-centric approach ensures that their solutions are always tailored to our needs, making them invaluable partners.”

Bawo O. - Founder

Banhill Group

What our Client say about us

“We engaged RockSpiro to help uplift our recruitment module on  SuccessFactors; thanks to the exceptional support provided by the team, our recruitment process has undergone a remarkable transformation. Their expertise in uplifting our recruitment system and providing unparalleled support services has streamlined our operations and enhanced our efficiency.”

Rebecca G. - General Manager, Culture, Talent & Leadership

ISPT Pty Ltd

What our Client say about us

“We engaged Chris from RockSpiro to assist us with an in-house project that involved leading the process analysis and optimisation stream of work. Chris's expertise and dedication were evident right from the beginning. He brought a fresh perspective to our project, identified inefficiencies, and proposed innovative solutions. and we highly recommend RockSpiro to anyone seeking top-notch process optimisation support.”

Alexia T. - Program Manager

Ambulance Victoria